5/4/7
Still trying to get your packages shipped today....

Streets are flooded everywhere and Fredericks is no exception. No one here to help as they cannot navigate in anything less than a pirogue today, but we are still attempting to call in help for at least one post office run.

Update: Alice was determined to get your packages out today & told me, "The mail must go through!". She told me to stick by the phone in case she couldn't make it & off she went. She said she made it to the post office just as they were getting ready to lock up, although she said the roundabout route she had to take added another 5 miles to the trek. Noticing flooded areas on the opposite side of a couple of the streets, she took another roundabout route back home.

Alice says that just as she was starting to load the bins on the cart in the post office parking lot, a southern gentleman by the name of Ron happened by & helped her get everything inside. Thanks to Ron & my ever tenacious wife, Alice, your packages shipped today... my hats off to both.


2/16/7
First, just an update on the container I mentioned last time. It was due to be finally delivered on the 15th of January...hmmm...& was finally delivered at 7:00 AM this morning! Better late then never, as they say, and it is just another of the hurry up and wait post-Katrina aftereffects along with the inflated 5.5 times the pre-Katrina price! I have no complaint as others were 7 times the price! You often hear that plumbers charge more than doctors, but with a recent drain unclog that was $45 3 months prior to the storm, we only had to y t< ay $180 flat rate, only inflated by 4, pst-K, and it was done by the same company, and in fact, the same person.

Well... enough rambling & I'll get to the reason I am here. No, I am not retiring from my job in retirement that has been rumored. I'll be here till I'm 100, hopefully! Last September I took a loss on wiring harnesses for the whole month trying to save the jobs for both my harness makers. Unfortunately, it wasn't enough to keep both busy at the time & I did have to let one go :-( Now that harnesses are in demand once again there are some minor delays even though I have been pitching in what I can. Feel free to ask if there will be a delay with your harness when ordering if it's something needed ASAP.

On another note, shipping will be delayed this week as the post office will not be open Monday due to the Presidents' Day holiday & our post office will not be open on Tueday... Fat Tuesday, Mardi Gras! They will reopen on Ash Wednesday & I expect we will be swamped with incoming mail & outgoing packages, further adding to the delay.


1/12/7
It's been nearly a year since posting here... how time flies... as, thankfully, things have been going relatively smoothly with the shipping & any spare time we had was devoted to doing repairs that we couldn't find contractors for. The outside is mostly done with only a little landscaping left to be done this spring. Things are shaping up nicely now & I have a shipping container coming next week that will allow us to move some things out of thjob here in house to enable inside repairs... ceilings, walls & etc. Alice & I, along with all Louisianans & Gulf Coast residents, were especially thankful for the relaxed hurricane season this year. A truely needed break!

Alice & I are still feeding the feral cats in our neighborhood along with a few racoons, opossums & armadillos that even the cat people do not want to feed, saying that they take away from the cats :-( We feel that even the wildlife that have been displaced & starving have a right to life, so they share in our $30 a week habit of cat food. We have more or less adopted the 2 cats that are deathly afraid of storms as we allow them in the house & have given them names. The multicolored one was surely someone's pet & has settled back into that role, but the black one is still a friendly feral cat that prefers the outdoors. I was shocked to see how friendly he really was a few nights ago when he walked right up to one of the opossums & greeted him with a kiss like a long time buddy... and perhaps they have been buddies in the aftermath of the storm. We have one other regular that we named & although he has been coming to eat since day 3 post Katrina, he is still very much the feral cat & no one can approach him, so I doubt he was ever a pet.

I know after feeding people, pets & wildlife that one of the more rewarding experiences is seeing the pets, worst the wear for neglect, go from skin & bones to fat, healthy animals.

Well... it's Mardi Gras season once again & we have already started shipping the traditional Mardi Gras lagniappe with orders and, as always, I wanted to post the expiration date of the Moon Pies for those that choose to save them for later.... always seems to be at least one. Anyway, the expiration date this year is 4/30/07 & we hope you enjoy them along with the beads that the children usually end up with. I've been told that the cup & beads are favored by the little ones over the pies!


2/23/6
We will not be shipping Friday the 24th of February as Alice will be undergoing surgery that day. Shipping will resume on Monday the 27th.
---------------------------------------------

From the Times-Picayune

N.O. main post office will reopen today But it doesn't mean delivery will speed up...

Tuesday, February 21, 2006
By Michelle Hunter
East Jefferson bureau

Six months after Hurricane Katrina shuttered its doors, the city's main post office on Loyola Avenue reopens today. But like so much post-Katrina, the post office at 701 Loyola Ave. won't be exactly the same for some time. It will offer retail services and customers will have access to their post office boxes, U.S. Postal Service spokesman David Lewin said. Delivery operations for ZIP codes 70112, 70113 and 70130 will be phased back into the building in the next few weeks, he said. But the reopening won't have any effect on the mail delivery delays experienced by New Orleans area residents since the storm, Lewin said. Those delays won't clear up until the processing and distribution center, which was housed in the same building and handled six million to eight million pieces of mail a day, reopens this spring. Still, Lewin called the reopening of the main post office a milestone. "It's the beginning of re-establishing the downtown operation," he said. "This is going to make things a little bit more convenient for our downtown customers."


2/8/6
Many of you have been asking me to update this status page & although not much has been going on, at least a half dozen requests have said to just give them a dose of my usual ramblings if I had the time.... sooo....

Last week we had tornadoes, heavy rain, thunder & at least 3 hours of constant lightning that they called "cloud to ground lightning".... hmmm... and I thought lightning was lightning :-() Anyway, they are still talking about it even today.... pics in the paper that'll I'll post here:

Headline:

I think the saying goes... 3 steps forward, 1 step backwards :-(

The only Katrina stray animals left running the neighborhood streets now are cats & Alice & I are still feeding them along with a local animal organization. The night of tornadoes brought many of the strays to our front door & 2 were particularly freaked out by the storm... so much so that they were yowling at the top of their lungs while cowering under benches on either side of our front door...so we decided to coax those 2 inside. It took a bit to get them to move, but they eventually did a low crawl into the house & ran for cover under the sofa. I believe that they thought Katrina was coming back for them... in any event, they were pretty scared. The others seemed to be content to just get out of the heavy rain & were still too timid to approach, anyway.

Repairs here at the homestead are slow in coming... only 2 contractors have actually showed up & started work, but have not been back to complete anything yet, and we are still waiting our turn with the roofer... perhaps a good thing since my patch jobs were ripped up during last week's storm. We tried, but could not find a general contractor to handle all repairs, so we are dealing with individual contractors for each type of repair needed & it is just hurry up & wait with all of them. One promised to be here for sure 10 days ago & when I called 8 days ago he said he would be starting the next day for sure... still waiting :-(

In the interim, we had another bit of bad luck when a run-away 2000 Ford Explorer crashed into the front of our home, so we now have to wait on a brick mason, as well :-(

Going into the tenth year of helping y'all with your game parts & we've run into another first... it seems USPS can damage packages just like UPS & Fed-X. Arcade Tony was the disappointed recipient of this package:

Our packages have all made it to their final destinations intact over the years through two major catastrophes & several air mishaps with the only other type of damage being to the boxes only when left out in the rain at the delivery point... contents surviving nicely... and a no loss record... but... you know how it goes when you're on a roll... yep... another damaged package!

I know you guessed it... yes... this was the replacement package for the first ever damaged package! The saga continues! Jeez... I hope this one was Tony's bad luck & not ours, because our streak needs to be broken before a semi cuts the house in half or a Cessna mistakes our backyard for a landing strip!

Oh... the good & bad news update from our homeowners insurance. Second time around they did not lose the claim & sent us a check a few weeks ago. The bad news... they must know contractors that work for a lot less than the ones I've found, because the spread between what they say it'll cost to make us whole again & what we're getting for bids is as big as the levee breach!

Mail & packages...

Incoming mail is pretty good despite the fact that our postman had to leave again to be with his ailing mother in Houston. Incoming priority, express & certified do not seem to help &, in fact, have proven to take longer than regular first class mail in most cases:-( Outgoing priority packages are running pretty consistent on 3 days now...thankfully!

The sun is coming up, so I'm heading off to bed for a couple hours before the new day begins, but I'll try to post any updates to this page as they occur.

Post Script:

As many of you already know, we started shipping Mardi Gras goodies a couple weeks ago & I wanted to post the expiration date on the pies/cakes in case there is someone that doesn't devour them immediately... do not consume after May 14, 2006!


12/12/5
It's been quite some time since our last incoming mail delivery, so I was surprised to see the postman this afternoon. The mail was postmarked from 11/18 thru 12/5, so there is still no rhyme nor reason to the enroute time needed to get mail here :-( The winner today was Mike's payment from Birmingham, AL, which he sent Priority mail on November 18th.

25 Days!!

This leads me to believe that Priority may be a waste of good game part money, especially when standard snail mail from Birmingham has arrived in 8 days.

Still getting a lot of email looking to check on their orders, so as best I can figure, Priority out-going is running from 2 days to 12 days :-( Some packages seem to forgo the scenic route that others take, and go directly to their destination, but it all appears to be at random making it impossible to predict.

I'm sure y'all have noticed that my email lacks the usual holiday spirit & animated decorations. Alice & I both have found it hard to get into the spirit of the holiday season this year in the aftermath of Katrina & her continuing curve balls that seem to arise daily. They just keep coming..... FEMA says sorry, the insurance company... after taking nearly 3 months to get to us... calls to let me know that they have lost all our paperwork including the typed statements, photos & videos I supplied, so we have to start again from scratch :-( They tell me that many of the people that they brought in as inspectors simply could not handle all the devastation they were exposed to & just left for home.... often times without turning in their case files, as happened with us :-(

Our grandchildren are all scattered about other states & will not be able to come home for the holidays.... another bummer!

While I'm rambling... another surprise came in the mail today from our bank. I had changed banks to help those who inadvertantly sent NSF checks, to a bank that started out with only a $3 charge for them... later raised to $6... but I guess I neglected to cover myself :-( During our storm downtime & spotty mail, our account dried up at the bank & caused a lot of our checks to be NSF. Today's surprise... the statement finally arrived & we now know that every time we bounce a check it cost us $30 each!! Should have asked about that when I swapped over, but... who knew :-(

Just when I thought I couldn't possibly get any more depressing news.... the phone just rang with more bad news. It was Beth Yeargin calling to let me know that Robert Yeargin, one of the great guys in the hobby, had passed. I was floored... you never expect to hear something like that. He will be sorely missed by Alice & I, and by all those in the hobby, I'm sure. Our hearts go out to his daughters, Faith, 6 & Hope, 4, as well as, to Beth.


11/28/5
It was bound to happen someday... we have our first cap kit snafu. About 2 weeks ago Janice ran out of labels for the K4900 & K7000 cap kits, which she was waiting on me to supply. She had 10 kits already made and waiting on the labels, while I was dragging my feet. When I finally gave her 100 of each label she affixed K7000 labels to the pre-made kits... evidently, without verifying them, because they turned out to be K4900 kits. That leaves us with 10 k4900 cap kits labeled as K7000. One of the shipped ones has been found along with 6 of them still on the rack here, but that leaves 3 unaccounted for :-( If you have purchased a K7000 cap kit in the last two weeks you can quickly determine if it is correct by the presence of the 2200uf cap... the largest one in the K7000 kit. If you do not find the 2200uf cap you most likely have one of the 3 unaccounted for kits. LMK & I'll correct the error immediately.


11/25/5
Since Thanksgiving is a time to give thanks I thought I'd do a little rambling of thanks myself. First, I'm grateful that Katrina was as kind as she was to our family. She was a very bad girl that came through with mean intentions, stacking up damages beyond comprehension, destroying dreams, hopes, wills, homes, boats, cars, places of employment, and worst of all, the loss of love ones. At first, rating on a scale from 1 to 10... 10 being the worst, I had guessed her wrath on us at a 4, but since Alice & I have been helping our neighbors since the storm, seeing the plight of others, I've grown to appreciate how lucky we were & have changed my thoughts on that scale. I now believe I should have made a 1 the worse case scenario & placed us at a "lucky" 7 on that scale.

I give thanks for that.

After the storm, so many people were helping strangers, Alice & I included, that a lack of caring was paid to pets, and after the first reports of death I enlisted my grandson Chris to aid me with feeding & caring for the hundreds of pets left behind...in our immediate neighborhood... locked in, caged up, chained, and unable to do much of anything to sustain life on their own. Other people that rode out the storm started giving us scraps of food, dog food, cat food for them, as well as, reporting to us any animals that were in need.

I give thanks to my grandson Chris, although, I wish he never had to see many of the things he saw at his youg age. I give thanks for those who donated pet food.

The City of Gretna & the Gretna police protected us, delivered food, water & ice to us daily and when they learned of our pet quest, bags & cans of pet foods.

I give thanks for that... especially to Chief Arthur Lawson for personally stopping by to check on us.

Duffy from Florida who gave me back communications four months earlier than expected.

I give thanks to him!

Once back online it seemed that all of you wanted to stock up on parts, which helped Alice & I to have a much needed cash flow. Don't think that it went unnoticed... some of you, 10 times what you would normally buy.

I give thanks to you for that.

Alice & I have been able to help others less fortunate here, with food, clothing, bedding, jobs & transportation to & from work.... well, it's mostly Alice while I hold down the fort here, but I help her whenever possible. Being pushed to the wall ourselves, we would not have been able to do this, but for many of you making contributions. Chris & Lisa Moore planted the seed that helped so many & were a huge boost to many, many people here. Other help came from John & Sue Anderson, Doug & Jen Werner & others who preferred to remain anonymous... and one who wanted to be referred to as "some guy in Texas".

I give thanks to all of them.

My wish?

I can only wish & pray that the fire department's searches of the rubble come up empty handed & that all of the 6,027 people still missing are found to be living in other parts of the country.

I will gladly give thanks for that!


11/24/5
The Times-Picayune finally did a story on the mail situation today... front page material. The only points that were not mentioned , as far as I can see, are these....

Here's the story as printed in the Times-Picayune....

Neither Rain Nor Sleet?


11/12/5
I haven't put many pics of the aftermath up here as most of them are just too depressing & they were shown by the media for many weeks before we even had our power restored, but I thought that this map pic from the Times-Picayune this morning might give a better propective of why this city is still so crippled. This shows the large areas still without basic electricity & there are many pockets without electricity in the "good" zones. One of the 2 buildings on our street that were without power came back this week, and in the surrounding area many streets still have at least one unpowered building.

I made quite a few different calls today trying to find out when our main post office was going to reopen and after several responses of, "it's closed indefinitely", one brave person told me that the plan is to reopen in February if all goes well.

While calling I learned that since the PO was closed yesterday in observance of Veterans Day, that the Harvey, La post office was going to be open from 8:30AM to 11:00AM, so I tried to do some good by getting your packages out today, but my daughter arrived just as they were locking the doors :-(

Well... it took seventy-four days, but our insurance claim adjustors were here bright & early this morning, measuring, clicking off pics & asking a caboodle of questions... it was our turn! Unlike the rep I spoke to on the phone that gave me the impression that we were basically on our own with all the expenses incurred after disallowing this & that & deducting the special "hurricane deductable" on our policy, this team seemed very friendly & affable, telling me that we should be reimbursed for a good part of our damages. Of course, they said they would have to let me know in about 10 days... hmmm... where have I heard that before :-() Here is the tip I'm offering to anyone who owns property in a hurricane zone... read your policy carefully & look for clauses that change things when the damage has been done by a hurricane, such as the deductible being more than 10 times the norm for damages incurred from other sources & caps... limits... on specific damages.


11/9/5
About the only thing that has changed around here is that more people are coming back which is taxing the already long lines, shortages of goods, housing & especially the handicapped postal service. Some time has passed now & it seems that the plight of Louisiana is already becoming an event of the past that slips people's minds, other then residents. I'm spending a lot of time on answering email about why I haven't received someones payment, or why they don't have the package yet, and once I remind them of Katrina's wrath, I get... "totally forgot about that"... which I can understand since we try to forget about it being right here in the middle of it, but there is always something that crops up & slaps you in the face as a painful reminder.

Things right here in our immediate neighborhood like the cars & trucks parked on the streets at night with people sleeping in them... more often than not, in a sitting up position... people knocking at our door asking if we have a room to let... something I never thought would happen in my wildest dreams. The open overhead door on a local company the next street over that allows you to see the numerous cots set up for their employees & families. Trying to find a restaurant or store of any kind open after 5PM... or open, at all! The McDonald's at one corner of our street has finally been readied to reopen, but has not due to lack of employees, the same reason that the other businesses around it have not reopened. The barber shop at the opposite end of our street has been repaired, reroofed, cleaned up & reopened... the rumor is that his brother is in construction upstate, as others are still waiting in line for a roofer, Alice & I among them. I've yet to see anyone there for a haircut, though, and he has painted up signs proclaiming "open for business" propped up all around the place.

Alice just interupted me saying that she would like to have a pizza tonight. Some sort of special that she just saw advertised on TV. I learned a long time ago that the only correct answer to that is, "sure!" :-) She calls & the pizzeria... open till 9PM, big surprise... says no specials as advertised & only a limited number of pizzas can be made in medium or large only, and in any combination of cheese, onions, green peppers, pepperoni or sausage. She passes & tries the other open pizzeria. She settles for a pepperoni, black olive & green pepper pizza for about twice the normal price & it'll be delivered in about hour & a half! Hey... Chris & Lisa... that offer of a good Chicago pizza still open :-) Just kidding... but while I'm here let me thank you both publicly along with others who contributed to helping us & our neighbors in a time of need. THANK YOU!

So many people were laid off this week that I would think that some of these lesser jobs at places that cannot open may be filled. Who knows... with 330,000 people on umemployment here those jobs still remained unfilled. It's just hard to fathom all the repercussions in the aftermath of something as horrendous as Katrina/Rita. The workers coming back have no place to live... hotels that are up & running have more autos parked in front of them than at a used auto sales lot, suggesting that most of the rooms are multi-occupied. It's still a mess... that's for sure!

Halloween? Why was so much trick or treat candy shipped out with your orders? Not a single child came to the door on Halloween nor did I see any in the neighborhood when riding my bike that evening. Seems many of the children are enrolled in schools away from here... from Texas to Maine and all points in-between.

That's just a few things to give you an idea how things are different around here. As for the post office, we have not been able to pick up mail at the PO for quite some time, since they are delivering it now, but it only comes twice a week, so your mail in is slow... 7 to 10 days... so if you are in a hurry for your parts the only thing I can suggest is that you mail payment in via priority mail which is taking 4 to 6 days in coming. If you need the parts quickly your best bet is to buy direct from Happ or other online arcade part sources.

As for out going packages... they were very timely when we first started shipping, but since more people have returned, the PO still working with the same handicaps of few employees, three branches with the local hub being transferred to Baton Rouge, already under a lot of pressure, it has slowed the delivery time to anywhere between 3 days & 12 days. About 20% of the packages are running a 10-12 day delivery time with no rhyme or reason that I can figure. It doesn't seem to be certain areas as 2 sent to the same city will have 8 or 9 day differences in shipping time. The PO here tells me that the big problem is having trucks & drivers to transport mail to Baton Rouge... since the usual hub PO was in New Orleans... and the result is that once I send a package it may not leave this PO until the next day... or even the second day... and then the overworked Baton Rouge PO is slow in processing this sea of packages. From Baton Rouge they ship to the Sunbelt hub in Atlanta, Ga for rerouting to you.

Under the circumstances, and experiencing much worse service in coming from the other 2 major carriers, I give the USPS high marks for their service in these trying times.

I have no control over the mail & whereas they always use to match my predictions of delivery to the day exactly, they are now making me have an average of 50/50 in my predictions :-( If you still opt to order parts from Alice & I be prepared for the worse case delivery time while hoping for the same delivery time you've been accustom to over the past nine years.

Thanks for all your support...
Bob & Alice


10/24/5
Finally got the tree remains & debris removed this weekend... 4 trailer loads! I thought it was a little crazy that we are paying a small fortune to get the trees cut up to throw away when people up north are paying a small fortune to get them cut up to keep for winter fuel:-() I guess the trees are really the losers in either case :-(

The Times-Picayune is back in town... yea... we have a newspaper again! It's about the size of the Metro section alone, pre-Katrina, but a newspaper nonetheless. Here's a couple pics I scanned in from the paper that might not be in the outside world.

Where's dat smell coming from?

Unbelievable! This is one of the 3 dump sites in Orleans Parish alone that to date has amassed nearly 200,000 cubic yards of storm debris! Ironically, in the lower right hand corner sits a faded State Farm sign.

Nearly a half million refrigerators, freezers & other appliances inhabit the graveyard with 2500 being added daily! Freon & oil must be drained from the toxic smelling refrigerators... the spoiled food properly discarded... pressure washed & then compacted for metal recycling & hauled away. Talk about your hazardous jobs... I'd have to pass on this one!

It looks like the Times-Picayune hasn't lost it's sense of humor as they depicted in today's paper a new Halloween costume derived from the above pic of refrigerators.


10/13/5
Things are going along a lot smoother now thanks to one of my neighbors. Ms Marie from down the street came knocking on my door & told me there was a telephone repairman down the street that she had told about my phones being out & he told her to send me over there. When I got there & told him that Ms Marie had sent me he said take a look at this mess.... huh, I was thinking.

Yes... it's a mess all right... still wondering why he asked, though.

He says, "Well, there is obviously nothing I can do with this, so what say we walk down to your place & see if I can take care of your problem." Oh yeah! I had my bicycle, but I took him literally & walked it since he must have had 50 pounds worth of gear hanging from his tool belt.

He takes a look at my entry boxes first & asks what all the wiring is, so I had to tell him I had a bootlegged line jumping out all my terminals temporarily, so that I could use phone jacks in the house, but not to worry because I'd undo it all right away. He says let me go get my truck & I'll see if I can get you going. I'm hoping that's not the last time I see him :-()

Quite a while passes before he returns & I had long since undone my deeds. He says sorry for taking so long, but I've been trying to call my wife & kids in Florida & finally got thru to them. I've been here 2 weeks helping out & it's just as hard for us to get a line out as it is for anyone else.

He has to get it approved before he can do the work, so I crossed my fingers. While on the phone to his supervisor he tells me they have a work order scheduled for me on Jan 17th, 2006 & I said, I know :-( Several more minutes of conversation ensued between him & his supervisor & I thought it was all over until I overheard him say that he would take care of it, anyway. I don't know what they were discussing, but those words I did hear & they sounded pretty good to me.

"I'm going to go ahead & repair all your lines" he said. Yea!!!! He proceeded to get all my lines back up & working better than pre-Katrina... no static, like I had been experiencing. ADSL back up & running great... solid 3mbds. My day had been made!

He says there will probably be someone else out here or calling about this, so just go ahead & tell them that Duffy from Florida took care of it for you.

Thank You Duffy from Florida & Ms Marie!!!!

As far as conducting business goes, we are pretty much back to normal with everything current & fully stocked anew this past week... leaving only the mail as the weak link at this time. It may take a day or two longer than it use to, due to the shortened postal hours & lack of reopened post offices, but they have come through in these difficult times nonetheless. Our outstanding mail that had been stored during the storms has all been delivered except for one, and all packages that were caught up in the shipping process during the storms have been delivered. We are shipping new orders out daily & all our incoming stock has been arriving right on schedule.

Alice & I can't say it enough... thanks for your concerns & prayers.

PostScript:

Ms Marie, "repairman finder", and her 16 year old daughter were the only other people on our street during Katrina & for some time after, so I imagine that the bond that developed will last a lifetime & this probably won't be the last time she bails us out.


10/3/5
Sorry... there won't be any shipping today. Hopefully, we'll be able to resume shipping tomorrow. Thousands of returnees have been pouring in since Friday night & the post offices are totally inundated at this time with everyone looking for over a month's worth of mail. They had to do away with the separate shipping line & the line at each PO is up to a mile long on foot with double lines of autos that extend even further. There is absolutely no way that all can be accommodated within the next hour, but hopefully, they'll extend their hours, at least for today.

The influx has been beneficial as far as it relates to cleanup & businesses being able to reopen with limited hours. Our street was one of the first in this area to have the mounds of trash & debris hauled away this past weekend and, while totally grateful for that, I wish they had been able to take the garbage, refrigerators & freezers at the same time. It's looking somewhat normal in this neighborhood other than that & the smell that goes along with it.

Alice & I are so fortunate to have a home... such as it is... & power after only a 3 1/2 week outage, when so many have no home or are still in darkness, that we have been doing all that we can to help our neighbors in need while attending to our own recovery. It's going to take an unfathomable amount of time to fully recover from this disastrous event.

Bob & Alice


9/26/5
As many of you know I've been going thru email this past week with a bootlegged phone line & a 56K modem that BS connects at 38K... I still remember connecting at 1200/2400 baud, so this is pretty fast in comparison :-) Anyway, I've managed to whittle the email down to just over 500 at this point. These remaining emails are comprised of well wishers... are you still there... are you shipping yet... how can we help... and numerous others. I've replied to 368 of these & it is very time consuming, so I'm going to mark them all as read email & just say thanks for all your concerns right here. Alice tells me this is tacky, but it will put us in a position to start shipping tomorrow, which will put us back that much closer to normalcy at this point & give all of us a fresh starting point. In the event that a help or order mail was deleted by mistake, just resend it & I'll reply to it ASAP.

We now have 3 post offices open that we can use to ship from, but they are all on the same reduced days & hours... Mon-Fri, 11AM to 3PM... so the only way it'll help is for us to find the one with the shortest lines even if it means driving an hour out of the way. With everyone picking up their mail I suppose the one that serves the least populace would have the shortest lines, so we'll plan to start with that one & do whatever is necessary to complete your orders.

Again, thank you all for your concerns, prayers & offers of help. Bob & Alice

9/19/5
Delayed a few days seems like the understatement of the century now! Alice & I, along with our family members, have survived Katrina. Our power was restored this weekend bringing us the much needed A/C to combat these stifling hot days. We still do not have mail service & our phone/ADSL lines are dangling from the junction box up on the pole outside our home. We have a huge repair & clean up task, along with a gazillion forms to fill out, ahead of us. Hopefully, my PC, printers & other peripheral equipment is still functional. I had to dismantle it all at the height of the storm & it was so full of water that I even had to pour it out of my backup power source that I was hoping to use for light during this process. It has had days to dry out & looks very clean at this point, so I'll try to put the whole thing back together as soon as possible. As soon as we are able to be back online I will begin the arduous journey through emails that made it to our server. It may help to speed up the process if you update any orders that you filled elsewhere, using the same email address that you used to place the order originally. This will allow me to look at all emails from the same sender in reverse order to determine current status. As soon as we have mail service we'll go through any payments sent for orders that have not yet been shipped for a current status.

Katrina was a very bad girl... the worst in my lifetime... worse than Betsy Sept 1965... Camille Aug 1969... Carmen Sept 1974... and I'd venture to say that she was worse than all the more recent smaller hurricanes combined. Our home was built tough in 1957 and had managed to escape all the previous hurricanes unscathed, but Katrina beat her up pretty good, although through a series of smaller wind driven damages that can be corrected, unlike many thousands of our neighbors who were less fortunate. Our hearts go out to them and our thanks go out to all those worldwide who have been assisting Louisiana in her hour of need.


8/27/5
Things will be delayed for a few days as hurricane Katrina has it's eye on New Orleans! Unlike her little brother Ivan, she is on a more direct path right at us! Mandatory evacuations started this morning with Plaquemines Parish followed by several others, along with voluntary evacuation for New Orleans, which will most likely be upgraded to mandatory this evening. Stores are closed & boarded up at this point, as well as, many gas stations which have run out of gas. Alice & I have been devoting our time to hurricane preparedness, so email, orders, notifications & such are delayed, but I will try to square up everything pre-Katrina since she will no doubt be responsible for power outages for several days after we have weathered her wrath.

Incredibly, all roads lead out of New Orleans at this time with zero roads in... and it looks like the contraflow traffic plan is a great success, alleviating the bumper to bumper exodus of Ivan's evacuation.


7/27/5
I knew things were just going to smoothly. Bellsouth had a 9 state crash today, but has been back on line here since 2:30 CST. For some, using Bellsouth links to my Pages, the site was down & all my email is funneled though Bellsouth, so there has been a delay & I am swamped with a pile of incoming mail now. Using my old method of alternating from the top & bottom of the Outlook Express list I should have this back under control sometime this evening. There may be some packages delayed today, but will be on tomorrow's truck, so if you don't receive a notification from me tonight, chances are your package is shipping on Thursday.

Shipping & email may be slow for the first part of next week, as well, as I have several medical tests that just happened to get scheduled in the same few day time period :-(

Getting onto my site when there is a problem is relatively easy now. The site homestead is graciously located on Tony Berry's estate.
http://homearcade.org/BBBB/siteindex.html

There is also a graciously located mirror courtesy of John St Clair & Jason Presnell here:
http://arcadecontrols.com/BBBB/

Happy Gaming...


12/27/4
Alice & I want to send out a very special thank you to the young cofounders of the Bob Roberts Fan Club for sending us such a wonderful Christmas gift.


9/21/4
Everything is back on track & running smoothly. Thanks for being so patient & thanks again to all the well-wishers.

Happy Gaming...


9/17/4
Mail delivery resumed today for most, but since the post office was severely understaffed & we are on the end of the route, which is normally delivered between 4PM & 5PM, we were not one of the fortunate ones to get our backlog of mail :-( Looks like tomorrow will bring us 5 days of mail all at one time. I don't usually do notifications over the weekend, but in this case, I will do them tomorrow afternoon after the mail arrives, just so that you know your package will be shipping on Monday.

Looks like Ivan crippled the Big Easy more than any other storm of late, and from only a grazing blow. I guess this is all due to the mass evacuation that did not go as smoothly as it should have... or was touted to be. Returnees had clear sailing back into the city & I think this is due to the fact that everyones shelter destinations were so varied. Probably those who have not returned as yet, were expecting the same sort of traffic jams that they experienced in leaving, prompting them to stay away a little longer.


9/16/4
Fortunately for us Ivan just grazed New Orleans and, unfortunately, the brunt of it's wrath was inflicted on the Alabama & Florida coastline. We were hoping for an ideal path that would take it inland in some remote spot where the least damage would occur, but that was not to be :-( Alice & I both wish a speedy recovery to those effected by Ivan's devastation.

We want to thank those who sent concerned emails to us over the past several days & assure everyone that we are okay.

I spoke with the local post office today & was told that mail delivery should resume on Friday. We will be backlogged with 4 days mail & will do our best to get as many orders shipped as possible.


9/14/4
Well... it's been a long time since I needed to post anything here, but with hurricane Ivan The Terrible in our backyard & threatening to pay us a visit of monumental proportions, I'm sure that our service will suffer :-( Most stores in the area will be closing down by 6PM today & not reopening until Friday at the earliest. Schools & municipal buildings are already closed & with evacuations taking place at this time, I'm afraid that the postal services will be discontinued, as well. We will attempt shipping today, but we will likely not ship over the next few days. In fact, the next shipping will most likely be Monday the 20th and, hopefully, we will still be all in one piece at that time.

At 2:00PM EDT, Hurricane Ivan had sustained winds of 140 MPH (with higher gusts), or of Category 4 intensity — still a very dangerous system. It has been fluctuating between 145-165 MPH over the past two days. Ivan was located approx. 405 miles SSE of the mouth of the Mississippi River, and is moving to the NNW at 9 MPH. The eye passed just south of Grand Cayman earlier Sunday, and over the Western tip of Cuba on Monday night. Hurricane-force winds extend outward to 100 miles from the eye, and tropical storm winds to 260 miles.


11/03/03
Sorry that we're running a little behind right now :-( The better half of the team is in the hospital at this time getting her ticker adjusted and although she kept things running fairly smoothly while I was out, I don't seem to be doing as good a job as she did... no surprise to most, I guess. She's doing fine, and probably has things running more efficiently at the hospital, knowing her! She should be home in a few days and at least directing things behind the scenes and I surmise that by the end of the week I'll have to tie her down to keep her from getting back into the thick of things around here.

If y'all bear with us old ole folks Alice will have everything back running like clockwork next week, I'm sure, and in the meantime I'll be doing what I can... trying to keep up to her standards.


7/23/03
I've had many complaints of email not received from me lately. All emails are replied to within 12 hours, normally, and when totally inundated, within 24 hours. I've looked into these complaints & they all are from AOLers. Although not all AOL users have had trouble, I can only surmise that AOL has once again blocked me as a spammer as they did about 3 years ago. There is not much I can do about that :-( When this happens I do not receive a message that the mail was not delivered, since it actually was, & subsequently deleted, so I'm totally unaware that you didn't receive the email. Temporarily using an alternate email address is probably the best work-around if you are unable to reset the filter.


6/09/03
Due to a computer malfunction incoming email for this date was deleted :-( There were approximately 50 unanswered emails, so if you did not receive a reply, please remail.


3/03/03
Happy Lundi Gras Everyone

The fleetness of time never ceases amazing me. A blink of the eye & it's Labor Day (Labour Day to lots of my friends)...another blink it's Christmas.. another blink & here we are at Lundi Gras again, and I swear Mardi Gras was just last month! Tomorrow brings Mardi Gras 2003... our fourth in this new millennium, already!

I'm here to tell you that packages are going to be a little slow for the next several days. I've managed to keep everything on time so far this Mardi Gras season, despite Alice's parade going :-) She did work right along beside me all night last night till around 8:00 AM this morning, though, so at least they didn't wear her out :-) We finished all orders through the weekend & shipped them thoughout the day for as long as the POs were open. The postman just handed me a gazillion envelopes, though, and any orders that need to be shipped from that batch will not go out till the PO reopens on Wednesday morning. Notifications on them will be incorporated with Wednesday's... which will have Tuesday's would-have-been-delivered mail... making for a combo of 3 days worth of packages & notifications to go out! It'll probably be well into the 4th day by the time I finish notifications, so it will seem even slower to some. Please don't bombard me with email asking if your package has shipped because it will just make the slowdown worse :-( Hang tight & all packages will hopefully find their new homes by the weekend, so that all your projects won't be hampered in any way.

Now it's time for me to tackle the email box. I got a glimpse of the first one waiting & will share it here to show you just how far you've come from those first days of entering your hobby world.
"Hi Bob I got a Street Fighter game just fat white screen tell me waht I need to fix it".... sound like someone you know, maybe just a year ago, even :-)

Note: Mardi Gras cookies expire on May 10th this year... just in case some survive past this week:-)


10/05/02
Life After Lili

First, let me take a minute to thank all of you that inquired as to my health & how we faired the second storm in as many weeks. I was back to work 2 days after surgery & found that the doc had more experience than I when he recommended a longer rest. I managed to pop a couple stitches & learn that I will have much more appreciation for the fairer sex after child birth.... up & about in no time... how do they do it? Here it is some 10 days post surgery and although I am back working around the clock, I still have trouble leaning forward for long periods of time, over the workbench, which leaves me a little negligent on a few orders that have bench items. The doc says by the 14th that will be a distant memory & I know I can count on him being right, now ;-) Everything else is caught up to date & I can see that I will be a lonely Maytag repairman... hmmm... around 2010, if I'm still ticking.

My Hat's off to Alice & Janice in filling in for me... only 2 minor errors that were easily corrected.

As to Hurricane Lili... some say it was divine intervention that roped her just before landfall reducing her from a category 4 to a category 2 with much less destruction in areas away from the eye. She still had plenty of wind & rain for all, leaving many in her path with homes plundered by fallen trees, flying debris or flood waters. Alice & I were again very fortunate in that we only had a yard full of debris including small branches & plenty of fall leaves that weren't quite ready to leave the nest. In my eyes, she was a good storm in that she left no casualties in her wake... most likely a combination of her slow down & the extremely prepared people of Louisiana.

Again, Alice & I thank you all for your concern, well-wishing & prayers.

I'll leave you with a few pics from Lili...

From WWL TV:
FEMA sends crews to South Louisiana
High water, power outages still plague some areas 10/05/2002.
Victims from Hurricane Lili and Tropical Storm Isidore have help on the way as 1,000 FEMA personnel are being sent to help with the damage and recovery.

The agency has also opened a disaster center for the New Orleans area. It’s located at 401 City Park Avenue.

Agency officials say the center is open to anyone needing federal aid.

In Terrebonne Parish, the cleanup has been delayed, with many residents still unable to reach their homes.

However, parish officials say many people will be able to assess their damage beginning Saturday.

Entergy and CLECO are still working diligently to restore power to the thousands of customers still in the dark.

On the Northshore, 1,500 CLECO customers are still without power. In the New Orleans area, Entergy says almost everyone has their electricity back, but there are still a few sporadic outages being reported.

Officials from both companies say they hope to have power fully restored by Saturday afternoon.

Finally, land-based structures weren’t the only things damaged in Hurricane Lili.

Officials for one oil company say the hurricane ripped one offshore drilling rig from its moorings and sent it drifting for 45 miles.

Lili also capsized two other rigs in the central gulf. Fortunately all of the structures had been evacuated and there were no injuries.


10/01/02
Lili is coming :-(


9/26/2
The Aftermath of Isidore

Sorry... There was no mail in or packages out today :-(

We were not flooded that bad, but here are some local photographer's pics around other parts of town.





I'm back on the keyboard as of 2 PM today & will get to everyone as soon as possible...... thanks for your patience.
--
Bob


9/25/02

Hi all. This is Alice here to let you know Bob is out of the hospital & back home again. He is suppose to be on bed rest, but he's right here directing me and is living up to his nickname "Big Bear" ! He says I haven't messed things up too bad.I have shipped all the packages each day including today even though Isidore ( tropical storm) is beating at our door step. Due to all the street flooding I had to take a round about way to the post office. I do not believe that any mail will be sent tomorrow due to the fact that the actual storm is not going to get to us until early tomorrow morning. Sorry for the inconvenience, we will ship out packages as soon as it is possible. Bob, is sorry that he has been unable to e-mail anyone. I will try to do as much of this as I can but seeing that he has over 300 e-mails it is going to take me quite awhile even with his help.I know very little about doing this so your patients would be truly appreciated.


9/21/02

Ah... Jeez... It's about 4:30 Saturday morning, I've just finished typing in a "Bob's status" below on my break & I'm down to my last two dozen emails before turning in for a nap, so I head back to the mailbox to closeout the day. Well... the very next mail is from Richard & he says, "thought you may want to see a thread on the newsgroup concerning you" & I'm thinking... Lord, what have I done now? I don't remember cussing at anyone or telling them to stick to their day job... recently.... so I head up to the newsgroup via the convenient link provided (thanks Richard) and to my surprise I find an all good thread... so good that I'm thinking these guys can't be talking about me... can they? Well... as I read along the thread & some particular incidents, it was like going down memory lane... the Tupperware shipping container :-) mostly for the game widows, but I heard some say they used them to store parts :-) Other things were triggered by those memories, but I can't see that I have done anything out of the ordinary that any one of you wouldn't have done in my place, and I know a lot of you contribute time & help & even spare parts, especially to the newbies.

Y'all are just a great bunch of guys up here in this community and I want to thank y'all for your kind words that have come at a most opportune time... before heading into surgery, and on my birthday... THANKS!!!


9/20/02

Some of you may have noticed my slowing down a bit here lately & it is going to get a bit slower, I'm afraid :-( I've had to take some time out of my 20 hour workday for doctor visits & various tests, most recently, a hurry up & wait day at the hospital for pre-op routine checks. Anyway... I am scheduled to go into the hospital on Monday to undergo minor surgery. Of course, my family doctor says, " it's nothing these days & you'll have day surgery, be home in a couple hours & back to work the next day"... yeah, right... seems the surgeon is on a different page altogether! He starts off with no work for a few weeks, but with rigid negotiations & puffing up my chest a couple of times exclaiming how tough I am, he concedes that maybe a week will do it for me. I protested a bit more... flexing my muscles, now... and he says, if you're as tough as you think you are, you might be able to do light duty work in 3 days at the minimum. I was going to try & name that tune in 2 days, but he was shaking his head adamantly & I decided not to proceed with challenging the man who would be alert & holding all the cards in the OR :-( He and the anesthesiologist are the two that you want smiling on the way into the OR ;-)

How's this going to effect our *normal* workday & shipping? To be honest, I really don't know, but Alice & Janice (self-proclaimed CCC [Chief Component Coordinator]) seem to think they can handle everything smoothly without me. Hmmm... I wonder why that isn't an everyday occurrence :-) Come to think of it, I guess that is about how it goes everyday... I'm playing with the keyboard, they're doing the work :-) Looks like email is going to be the only sore spot... well.... that's not on me, that is! I have no doubt that they will keep things running smoothly here, but email with questions or orders for goodies to spruce up your games is going to be delayed, at best. All I can say is that y'all know that I will be behind the keyboard the very second that it is possible, whether that be a week, or just 1 day!


7/13/02

Note: Due to the recent rash of Klez family variants that have been hitting y'all hard, and in turn being thrown my way unwittingly, I've had to take the time saving step of killing large files on Bellsouth's server before I receive them. This has freed up a lot of time for me, but I've had a few people tell me that their email did not get through. It seems that these emails were pic laden to the point of making the kill list :-( Unfortunately, there is not much I can do to remedy that, so be forwarned that if you super-size those emails... they may not make it here :-(


From time to time we have rain here... lots of it... and the streets become flooded & impassable making it impossible to get to the post office to send out your packages, so I'm designating this spot as a place to keep you informed if & when we have trouble getting your parts to you in a timely manner.