Posted by Mike on 27, 2000 at 8:06 AM:
In Reply to: Re: What other UK suppliers? posted by Rob on 27, 2000 at 3:38 AM:
Thanks for the reply
I too received a catalogue (which I agree are really nice with glossy pictures) Unfortunatly their are no prices. I sent them an email requesting the prices of 2 Joysticks and 20 Buttons. I received no reply to this so I sent them a fax, again no reply, so I phoned them. The man was extremelly unhelpful, and I very much got the impression that he did not want my order. I was also told that they would not take a visa card for an order this small. (However this did sound like an excuse for him to not take my order). I have since emailed them twice more and have not received a reply.
Saying all that Good Luck with your order.
It is possible I just spoke to the wrong person on the wrong day.
BTW What email address do you use to contact Suzo
Is it suzo@onyxnet.co.uk
Mike
: My experience with SUZO is the total opposite. I requested a catalogue by mail and got two really nice ones. I have sent several questions to them about their products (mounting questions about the SEGA original ball handle joysticks etc.). I have received high quality answers (polite too) within two or three days. They do accept VISA, even for small orders like mine (tree joysticks, 25 buttons and a trackball). My order is on hold for the moment (because I ordered a red trackball that was out of stock). I was planning to write a summon on this order and SUZO to this board but I wanted to wait until I got my order delivered to ensure that their service was as good even when it comes to shipping. My experience with SUZO this far is very good and I thought that it might be a good alternative to HAPP for us Europeans. They have allot of interesting products (leaf buttons and joysticks etc.) and very competitive prices :)
: I will be back with a more detailed report as soon as I get my order delivered so that I can sum up prices, shipping and over all service from SUZO…
: / Rob
:
: : : But there are several UK suppliers that sell at prices below Happ. Try www.suzo.co.uk
: : What other UK suppliers are their apart from Suzo
: : I personally have had no luck with suzo. They ignore all my emails, were extremelly unhelpful and rude when I phoned them, and will not accept a credit card for small orders.
: : Mike